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Software Problem Causes Errors in Nixa Utilities Customers’ Bills

Nixa Utilities has discovered an error in customers’ bills in the first quarter of 2021.

Leaders say a software error caused the January, February, and March figures to be miscalculated for some customers.

The utility will be making adjustments in April and/or May to correct the software error on impacted bills and you will not be charged a late fee, nor will your utilities be disconnecdted for any arrears resulting from the software error.

Customers who have questions should call the Nixa Utilities office at 417-725-3229.

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