Photo Courtesy: Springfield Police Department

Staffing Shortage Leads Springfield Police to Change Lobby Hours at Headquarters

The Springfield Police Department has changed hours at its headquarters on Chestnut Expressway because of a severe staffing shortage.

The department explains the changes in the following news release:

At the Springfield Police Department, we continue to experience severe staffing shortages, not only within the ranks of our sworn officers but also among our professional support staff.  

Due to this issue, beginning Sunday,  Aug. 1, 2021. Springfield Police Department Headquarters (321 E. Chestnut Expressway) will operate on a modified schedule. Public access will be allowed Monday through Friday from 7:00 a.m. to 5:00 p.m. and Saturday from 7:00 a.m. to 1:00 p.m. The front lobby is closed to the public on Sundays. 

The non-emergency phone lines will remain open seven days a week between 7:00 a.m. and 7:00 p.m. and can be reached by calling (417) 864-1810. 

The Springfield Police Department South District Station (2620 W. Battlefield Rd) remains closed to the public. 

Certain report types can also be filed online. For a list of crimes that can be reported online, click here.

If you’re interested in a career with the Springfield Police Department, please visit

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