UPDATE: Springfield’s Boil Water Advisory Cancelled Sunday Afternoon

UPDATE: The boil water advisory issued by Springfield City Utilities has been lifted Sunday afternoon.

Here’s the news release from C-U with the latest:

SPRINGFIELD, Missouri – At this time, the boil water advisory issued on Saturday, November 16, has been canceled for the majority of City Utilities water customers. Based on the required testing times, approximately 350 customers remain under a boil water advisory. They have been contacted and informed that test results for their area will be returned later this afternoon.  They will be contacted again once they receive an all-clear message. All other customers may safely resume regular water usage at this time.

The precautionary boil water advisory, affecting almost 30,000 water customers, was issued on Saturday morning following a break in a 48-inch water main in southeast Springfield. The break created a significant loss of water pressure throughout a large area of Springfield. Water samples were taken in areas of low pressure to determine if contaminants may have entered the water distribution system. Water samples taken during a boil water advisory require 18 hours for test results to be available. All tests for the lifted area returned negative for contamination.

“We realize that this event has disrupted a large number of customers and many others in our community,” says Dwayne Fulk, City Utilities President & CEO. “We want to thank everyone for their patience and understanding as we implemented precautionary measures to ensure public health until we could confirm that the water in the affected areas is safe to drink.”

While not required, customers may want to briefly run water for a few moments to refresh the water in their systems.

Additional information is available on the City Utilities website.

Springfield City Utilities has issued a Boil Water Advisory for over 30-thousand customers.

The Boil Water Advisory comes after a water main break early Saturday morning that caused a significant drop in water pressure.

The area affected runs from Mount Vernon Street and Campbell and runs south along Campbell and includes area east of Campbell.

Customers impacted will receive a call from City Utilities.

Customers are asked to boil their water for one minute then let it cool before drinking it.

Here the steps that Springfield City Utilities says you can take during a Boil Water Advisory:

1. If commercially bottled water is not available, boil your tap water. To kill germs, bring water to a full rolling boil for 1 minute. To avoid burns, allow boiled water to cool before you use it.
2. Boil your tap water even if you filter it. For example, boil tap water if it has been through a home water filter or a pitcher that filters water.
3. Use commercially bottled water or boiled water for drinking and to prepare and cook food.
4. Please be mindful if you have an infant that is fed formula and use ready-to-use formula if possible.
5. Be careful not to swallow any water when bathing or showering.
6. Use caution when bathing babies and young children. Consider giving them a sponge bath to reduce the chance of them swallowing water.
7. Brush your teeth using boiled water or commercially bottled water. Do not use tap water that you have not boiled first.
8. If possible, use disposable plates, cups, and utensils during a boil water advisory.

Once all tests are returned and samples are good, typically in approximately 24 -hours, customer will receive another call with that information. Additional information is available on the City Utilities website.